Serves in a technical leadership capacity for the sales team and provides time and attention equally amount the sales team or as directed by the Sales & Customer Service Manager. Works directly with the Sales & Customer Service Manager to assign priorities to client prospects and to individual sales team members. Provides ongoing feedback on sales new hires to the Sales & Customer Services Manager regarding performance to ensure each sales associate has the opportunity to ramp up quickly and be successful.

• Solicits technical requirements from customers.
• Gives sales presentations on and demonstrations of Simply Bits' products.
• Provides expert advice on what products might fulfill the customer's needs.
• Serves as a point of contact for non-routine technical issues at major accounts and helps clients resolve any problems that arise when the product is installed.
• Assists salespeople with the creation and execution of an overall sales strategy for an account and provides opportunities for knowledge transfer to all team members.
• Accompanies sales people on sales calls.
• Provides routine pre and post sales product support (e.g. configuration and installation of VoIP products or interfacing with third-party vendors regarding VoIP cut-over).
• Provides consulting services for system design and integration.
• Assists with the preparation of RFPs and RFQs.
• Acts as primary point-of-contact for special programs, including the FCC E-Rate initiative and FCC compliance-related matters.
• Serves as technical resource and subject matter expert for the Business Development team and Enterprise Services Team.
• Other duties as assigned.

• High school diploma or GED required.
• Bachelor's degree from an accredited institution in Computer Science or Management Information Systems or other relevant field preferred.
• Minimum two years work experience in information technology, telephony or equivalent.
• Good working knowledge of Data and IP services (VoIP, IP, PBX), Managed Network Services (LAN, WAN, Content Delivery, Managed IP PBX) and IT Applications Management.
• Good knowledge of personal computers and associated peripherals, LANS, software and data communications packages.
• Possess a self-starter personality with the ability to multitask and prioritize issues based on severity.
• Strong interpersonal skills and the ability to communicate effectively, both orally and in writing.
• Willingness to exchange information with clients and colleagues.
• Ability to drive between company office and client sites, as assigned.
• Maintain confidentiality of company and client records and information.
• Possess strong written and oral communication abilities.
• Possess excellent interpersonal skills in the areas of collaboration, team participation, creative problem-solving, conflict resolution, group planning, and decision-making processes.
• Ability to establish and maintain positive, professional, and effective working relationships as necessitated by work assignments.

If you are looking to join a growing, innovative, and dynamic company, this is your opportunity!

Please email your resume to Steve Miner at stevem@simplybits.com

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